Terms of service
Terms of Service
Welcome to Maison Adelaide. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.
1. General Conditions
By using this site, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any unlawful purpose or violate any laws in your jurisdiction. We reserve the right to refuse service to anyone for any reason at any time.
2. Accuracy, Completeness & Timeliness of Information
We strive for accuracy across all product descriptions, pricing, and imagery. However, occasional errors may occur. Maison Adelaide is not responsible if information on this site is inaccurate, incomplete, or outdated.
3. Modifications to Products & Pricing
Prices and product availability may change without notice. We reserve the right to modify or discontinue any product at any time. We are not liable for any modification, suspension, or discontinuance of the service.
4. Products & Services
Certain products may be exclusive to our online store and may have limited quantities. We make every effort to ensure colors and textures appear accurately, but we cannot guarantee exact display accuracy due to varying device screens.
5. Billing & Account Information
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all orders placed.
6. Third-Party Services
Certain services, such as payment processors and fulfillment partners, operate independently from Maison Adelaide. We are not responsible for third-party policies or actions and encourage customers to review their terms separately.
7. Shipping, Delivery & Order Processing
Orders are typically processed within 2–4 business days. Delivery timeframes vary depending on location and carrier, with estimated delivery ranging from 5–10 business days. Once an order has shipped, Maison Adelaide is not responsible for delays caused by carriers, customs, or weather-related events.
While Maison Adelaide is proudly operated and curated by our team in North Carolina, orders are fulfilled and shipped through a trusted, high-tech fulfillment center located in California. This partnership allows us to ensure efficient processing, quality control, and reliable, trackable delivery for customers nationwide.
8. Returns & Refunds
We offer refunds, exchanges, or store credit in accordance with our Refund Policy. Items must be returned in original condition, unworn, and within the stated return window.
9. Intellectual Property
All branding, product descriptions, imagery, and designs belong exclusively to Maison Adelaide. Unauthorized use, reproduction, or distribution is prohibited.
10. Limitation of Liability
Maison Adelaide is not liable for any damages, direct or indirect, arising from your use of our website or products.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law principles.
12. Changes to Terms
We may update these Terms of Service at any time. Updates will be posted on this page with the revised effective date.
Last updated: January 2025
For questions, please contact us at contact@maisonadelaide.shop.